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vCenter Installation fails with “Error 28038. Setup cannot create vCenter Server Directory Services instance.”

I ran into this problem today while installing VMware vCenter Server 4.0 Update 1 on Windows Server 2008 SP2. In addition, the error said “Refer to C:\\Users\...\AppData\Local\Temp\...\jointool-0.log for more details."

Unfortunately, there was no jointool-0.log. I tried several steps from Duncan’s Blog Post, and also from VMware’s KB articles 1015887 1010938 and 1013822, all with no success. Removing the server from the domain and rejoining it did not help, setting permissions on the root-drive had no effect and even creating the AD LDS instance for vCenter was unsuccessful.

After doing some more research I came across the fact, the using a semicolon “;” in the databases password could cause errors – and that was the solution. After changing the vpxuser’s password on the database installation went throug and I had (nearly) no problem.

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Dieser Beitrag wurde vor am Montag, 15. März 2010 um 21:26 Uhr veröffentlicht und unter VMware gespeichert. Sie können Kommentare zu diesem Eintrag über den RSS-2.0-Feed verfolgen. Sie können einen Kommentar hinterlassen oder einen Trackback von Ihrer Website hierher setzen.

3 Kommentare zu „vCenter Installation fails with “Error 28038. Setup cannot create vCenter Server Directory Services instance.”“

  1. Pieter sagt:
    2010-04-09 um 14:24

    I had exactly the same problem, thanks for the solution!

  2. Anders O sagt:
    2012-01-24 um 20:07

    I have spent most of the day troubleshooting this weird error, but none of the other articles had the exact right error messages. Found this blog post now, and I am VERY excited about trying to change the password at work tomorrow.

    Thanks in advance!

  3. Anders O sagt:
    2012-01-25 um 10:06

    Yep, it worked. Again, many thanks for sharing this!

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